Privacy Policy

1. Introduction

JingCraft Furniture (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name

• Phone number

• Email address

• Billing and shipping address

• Payment information (processed securely via third-party providers such as PayPal; we do not store payment details)

b. Website & Technical Information

• IP address

• Device, browser, and operating system information

• Cookies and similar tracking technologies

• Pages viewed and browsing behaviour

• Shopping cart and checkout activity

c. Purchase & Communication Information

• Products purchased

• Order history

• Customer service enquiries and communications

3. How We Collect Information

We collect personal information through:

• Website contact forms

• Online checkout and order placement

• Newsletter sign-ups

• Cookies and analytics tools

• Customer service communications

• Third-party platforms (such as payment processors or social media services)

4. How We Use Personal Information

We use your personal information to:

• Process and fulfil orders

• Arrange delivery and provide after-sales service

• Communicate with you about your order

• Respond to enquiries and provide customer support

• Improve our website, products, and services

• Prevent fraud and ensure website security

• Comply with legal and regulatory obligations

Marketing communications will only be sent with your consent. You may unsubscribe from marketing emails at any time.

5. Disclosure of Personal Information

We may share your information with trusted third parties, including:

• Payment processors (such as PayPal)

• Shipping and logistics providers

• Website analytics services (e.g. Google Analytics)

• IT, hosting, and security service providers

We do not sell or rent your personal information to third parties.

6. Cookies

Our website uses cookies to:

• Enable essential website functions (such as shopping cart and checkout)

• Analyse website traffic and performance

• Improve user experience

You may disable cookies through your browser settings; however, some website features may not function correctly.

7. Data Security

We take reasonable steps to protect your personal information, including:

• Secure and encrypted payment processing

• Secure website hosting

• Restricted access to personal data

• Regular system monitoring and security updates

While we take all reasonable precautions, no method of transmission over the internet is completely secure.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of personal information where legally permitted

Requests can be made by contacting us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@jcfau.com
Phone: +61 8 8293 5869
Address: Shop 5 & 6, 215–217 Unley Road, Malvern SA 5061, Australia